Shipping policy

Thank you for choosing Suplerr. We strive to provide reliable and transparent shipping for all orders. Please review the details of our shipping process below.

 

Contact Information

If you have any questions about shipping or need assistance, please contact us at info@suplerr.com. Our support team is happy to help.

 

Shipping Costs

We offer free standard shipping on all orders over $50.

Orders below $50 are subject to shipping fees, which are displayed at checkout.

 

Processing Time

Orders are typically processed within 0–3 business days (Monday–Friday, excluding holidays).

Processing times are estimates and may vary due to order volume, inventory availability, verification processes, or other operational factors.

 

Delivery Time

Once shipped, orders are typically delivered within 1–3 business days.

All delivery times are estimates and are not guaranteed. Actual delivery may vary depending on location, carrier delays, weather conditions, or other factors outside our control.

 

Shipping Carriers

We primarily ship orders using USPS or comparable domestic carriers. PO Box addresses are supported when shipped via USPS.

 

Shipping Delays

Suplerr is not responsible for delays caused by shipping carriers, incorrect or incomplete address information, weather events, natural disasters, or other circumstances beyond our control.

 

Risk of Loss

Responsibility for the shipment transfers to the customer once the order has been handed over to the carrier. However, if you experience issues with delivery, please contact us and we will do our best to assist you.

 

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to incorrect or insufficient address information may require additional processing time and reshipping fees.

 

Lost or Stolen Packages

Suplerr is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. Customers are encouraged to check with neighbors, local postal services, or building management.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, where available.